| Club Canine: Reminders for Parents |
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forgotten to make a reservation, it’s still OK (for now!) to bring your dog anyway,
so please don’t worry if you call in the morning and only get the voice mail, since
we’re usually busy checking dogs in and can rarely get to the phone. If we
occasionally have an extra dog or two from what we expected, that’s fine. What
we’re trying to do is get away from expecting 25 dogs, but then winding up with
35 or 40 on a regular basis! If you can tell us in advance for the whole week, that’
s preferable, but even just leaving us a message the day before you plan to
come is OK too. There’s no need to ask permission to bring in your dog, so
unless you have a special request or question, please feel free to just leave a
message telling us when you’ll be here! (Of course if your dog comes on pre-set
days, then there’s no reason to call us at all - unless your schedule changes.)
- Drop Off Time: Club Canine officially opens at 7:30 am. We can usually
accommodate requests for drop-offs as early as 7 am, except on Monday
mornings when we ask that you wait until 7:30 am to drop off your dog (unless
you've made special arrangements in advance).
- While there's no need to have your dog here right as we open, we do require
that all dogs are here by 10:00 am. Each arrival causes a huge spike in overall
arousal levels, so the sooner everyone is here, the quicker the group settles
down and plays more nicely. (We also have a few dogs who don't do well with
the higher arousal levels during drop-off time, so they have to wait until
everybody is here to go into the playroom...)
- Pick Up Time: Our "regular" pick-up time is after 5 pm. You MUST notify us if
your dog will be picked up before 5 pm on any certain day. Please tell us that
morning what time your dog will be picked up, so that we can have him in the
airlock waiting for you when you arrive. Or, if it's an unexpected early pick-up,
please give us at least 10 minute's notice by calling ahead, and be sure to leave
a message on our voice mail if we don't answer, because we do check
messages frequently in the afternoons for this specific reason.
The reason for this policy is simple: Pick-up time is just particularly chaotic,
since by that time all the dogs are tired and hungry, and they ALL want to be the
next one through the exit gate! Many other daycares require pick-ups be only
after a certain time of day, and then they crate almost all the dogs during pick-
ups. We would like to avoid having to resort to such drastic measures, so we
take only the few dogs who're the worst gate-troublemakers out of the playroom
area at 5 pm. Arriving here unexpectedly before 5 pm makes it extremely
difficult for us to get your dog through the gate SAFELY. It's no problem to pick
up your dog any time you want, as long as you just let us know in advance if it
will be before 5 pm!! (Pick-ups after 5 pm are still allowed at any time, with no
specific notice required.)
- Late Pick-Ups: Club Canine closes at 6:30 pm. If you need to pick up your dog
later than 6:30, please let us know, and we can probably accommodate your
request, but we need to know this in advance. Also, please call us if you are
running late unexpectedly.
- Yappy Hour on Friday Evenings: Yappy Hour is from 6:30 - 8 pm on the first
and third Fridays of the month. On those Fridays, you’re welcome to join your
dog in the playroom after 6:30 pm, but all daycare-only dogs must be picked up,
or have you here with them by 6:30 pm.
- Leashes: All dogs must enter and exit Club Canine on a leash! We have quite
a few dogs who don't do well on leashes, and will get very snarky if a dog runs
up to them in the lobby or out front on the stairs, etc. (MANY dogs who play
beautifully off-leash get aggressive on-leash, so just because they're friends in
daycare doesn't mean they'll "play nicely" in the lobby!)
- Leashes part 2: Please bring your dogs in on regular leashes, not retractable
leashes. We not only have trouble hanging the retractable leashes on our
hooks, but I’ve had several instances where dogs have taken-out half the lobby!
Retractable leashes just don’t provide as much control as we require in our
small lobby!
- Authorized Picks-Ups: Please notify us if someone we’ve never met will be
picking your dog up from daycare.
- Flea/Tick prevention: All dogs attending Club Canine MUST be on a monthly
flea and tick treatment at least April through November (although year round is
even better, since most products control other parasites as well) . Be sure you
use a product recommended by your veterinarian such as Frontline or
Advantage. (Over-the-counter products are not nearly as effective or as SAFE!)
so please don’t worry if you call in the morning and only get the voice mail, since
we’re usually busy checking dogs in and can rarely get to the phone. If we
occasionally have an extra dog or two from what we expected, that’s fine. What
we’re trying to do is get away from expecting 25 dogs, but then winding up with
35 or 40 on a regular basis! If you can tell us in advance for the whole week, that’
s preferable, but even just leaving us a message the day before you plan to
come is OK too. There’s no need to ask permission to bring in your dog, so
unless you have a special request or question, please feel free to just leave a
message telling us when you’ll be here! (Of course if your dog comes on pre-set
days, then there’s no reason to call us at all - unless your schedule changes.)
- Drop Off Time: Club Canine officially opens at 7:30 am. We can usually
accommodate requests for drop-offs as early as 7 am, except on Monday
mornings when we ask that you wait until 7:30 am to drop off your dog (unless
you've made special arrangements in advance).
- While there's no need to have your dog here right as we open, we do require
that all dogs are here by 10:00 am. Each arrival causes a huge spike in overall
arousal levels, so the sooner everyone is here, the quicker the group settles
down and plays more nicely. (We also have a few dogs who don't do well with
the higher arousal levels during drop-off time, so they have to wait until
everybody is here to go into the playroom...)
- Pick Up Time: Our "regular" pick-up time is after 5 pm. You MUST notify us if
your dog will be picked up before 5 pm on any certain day. Please tell us that
morning what time your dog will be picked up, so that we can have him in the
airlock waiting for you when you arrive. Or, if it's an unexpected early pick-up,
please give us at least 10 minute's notice by calling ahead, and be sure to leave
a message on our voice mail if we don't answer, because we do check
messages frequently in the afternoons for this specific reason.
The reason for this policy is simple: Pick-up time is just particularly chaotic,
since by that time all the dogs are tired and hungry, and they ALL want to be the
next one through the exit gate! Many other daycares require pick-ups be only
after a certain time of day, and then they crate almost all the dogs during pick-
ups. We would like to avoid having to resort to such drastic measures, so we
take only the few dogs who're the worst gate-troublemakers out of the playroom
area at 5 pm. Arriving here unexpectedly before 5 pm makes it extremely
difficult for us to get your dog through the gate SAFELY. It's no problem to pick
up your dog any time you want, as long as you just let us know in advance if it
will be before 5 pm!! (Pick-ups after 5 pm are still allowed at any time, with no
specific notice required.)
- Late Pick-Ups: Club Canine closes at 6:30 pm. If you need to pick up your dog
later than 6:30, please let us know, and we can probably accommodate your
request, but we need to know this in advance. Also, please call us if you are
running late unexpectedly.
- Yappy Hour on Friday Evenings: Yappy Hour is from 6:30 - 8 pm on the first
and third Fridays of the month. On those Fridays, you’re welcome to join your
dog in the playroom after 6:30 pm, but all daycare-only dogs must be picked up,
or have you here with them by 6:30 pm.
- Leashes: All dogs must enter and exit Club Canine on a leash! We have quite
a few dogs who don't do well on leashes, and will get very snarky if a dog runs
up to them in the lobby or out front on the stairs, etc. (MANY dogs who play
beautifully off-leash get aggressive on-leash, so just because they're friends in
daycare doesn't mean they'll "play nicely" in the lobby!)
- Leashes part 2: Please bring your dogs in on regular leashes, not retractable
leashes. We not only have trouble hanging the retractable leashes on our
hooks, but I’ve had several instances where dogs have taken-out half the lobby!
Retractable leashes just don’t provide as much control as we require in our
small lobby!
- Authorized Picks-Ups: Please notify us if someone we’ve never met will be
picking your dog up from daycare.
- Flea/Tick prevention: All dogs attending Club Canine MUST be on a monthly
flea and tick treatment at least April through November (although year round is
even better, since most products control other parasites as well) . Be sure you
use a product recommended by your veterinarian such as Frontline or
Advantage. (Over-the-counter products are not nearly as effective or as SAFE!)
